At Socioboosters, our primary goal is to deliver top-notch digital solutions tailored to your business needs. Since our products and services are digital, our delivery process is designed to be seamless and efficient, ensuring that you receive your project files and assets on time and in perfect condition.
1. Digital Delivery
All products and services offered by Socioboosters, including website designs, development projects, digital assets, and documentation, are delivered electronically. Upon completion of your project, we will provide the following:
Website Files: All website files, including HTML, CSS, JavaScript, images, and other associated assets, will be delivered via secure file transfer methods such as email, cloud storage links (e.g., Google Drive, Dropbox), or through our project management platform.
Source Code: If applicable, the source code and project files will be provided in a compressed (zip) format or through a version control repository like GitHub or Bitbucket.
Documentation: Any relevant documentation, including user manuals, design guidelines, or installation instructions, will be delivered in PDF format or other mutually agreed formats.
Login Credentials: We will securely share login credentials for any hosting services, CMS (Content Management System), or other platforms as required by the project.
2. Delivery Timeframes
The delivery timeframe for digital projects varies depending on the scope and complexity of the work. Typically, delivery timeframes are as follows:
Website Design & Development: Estimated delivery within 2 to 8 weeks, depending on project size and requirements.
Minor Updates & Revisions: Delivery within 2 to 5 business days.
Urgent Requests: For expedited service, additional fees may apply. Delivery timeframes will be discussed and agreed upon before proceeding.
All delivery schedules will be outlined and agreed upon during the project kickoff and will be strictly adhered to. Any potential delays will be communicated promptly.
3. Acceptance of Delivery
Once your project is completed, you will receive a notification with the delivery details. Upon receiving the final deliverables, you are expected to review and confirm acceptance within 5 business days. If no feedback or issues are raised within this period, the project will be considered accepted and completed.
4. Revisions and Corrections
Socioboosters is committed to your satisfaction. If you require any revisions or corrections to the delivered project, please notify us within the acceptance period. We offer a set number of revisions as per our agreement, after which additional revisions may be subject to extra charges.
5. Support and Maintenance
After project delivery, Socioboosters provides ongoing support and maintenance services as per the terms outlined in our service agreement. This may include updates, troubleshooting, and enhancements to ensure your website continues to perform optimally.
6. Contact Us
If you have any questions or concerns about your project’s delivery, or if you need additional assistance, please don’t hesitate to contact us:
Email: Support@socioboosters.com
Phone: +91 8178127600
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM
We’re here to ensure that your digital journey with Socioboosters is smooth, successful, and satisfying.
